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GE Security Protection Plan

30 March, 2009

Bradenton-based GE Security, division of GE Enterprise Solutions, has designed three protection plans to maximize the contract holder’s return on security investments. As a GE Security customer with a Protection Plan, you will get discounts on cutting-edge software releases; customized technical support; general assistance with your operating system databases; and answers to networking questions. This is the ultimate support solution, as it provides a service that decreases downtime and delivers peace of mind.

The Protection Plan is an extension of the manufacturer’s software license warranty. With a GE Security Protection Plan, you will receive added benefits, which include discounted software upgrades. Enjoy the latest technology for a fraction of its retail price. GE Security offers three tiers of support, ensuring that each customer’s unique needs are satisfied. Increase the value of your GE Security system with a Protection Plan.

The Standard Protection Plan sets the framework for GE Security’s support system. Maximize system investment, while ensuring access to the latest upgrades at discounted prices. GE is continuously advancing its technology. With the Standard Protection Plan, you will enjoy the latest features and improvements to your software.

With the Standard Protection Plan, you will enjoy:

  • New product features
  • Discounts on future releases
  • Maintenance releases

The Extended Protection Plan includes the same features as the Standard Protection Plan, with 24-hour support. Contract holders with an Extended Protection Plan can access GE Security personnel around-the-clock, including weekends and holidays.

With the Premium Protection Plan, you will receive priority response. This service maximizes protection by providing personal and proactive support.

With the Premium Protection Plan, you will enjoy:

  • The highest priority response
  • Detailed call logs, upon request
  • Onsite assistance during software upgrades
  • Yearly onsite visits
  • Quarterly conference calls, and more